Refund Policy

At Ozone Tours and Suits, customer satisfaction is important to us. Refunds are handled as per the terms outlined below.

Membership Fees

• Membership fees are non-refundable once the agreement is signed.
• Cooling-off period (if applicable) will be honored as per applicable laws.

Service-Related Refunds

• Refunds for unused services may be considered only under exceptional circumstances.
• Requests must be submitted in writing with valid documentation.

Processing Time

Approved refunds will be processed within 15–30 working days through the original payment method.

Non-Refundable Items

• Promotional offers
• Special discounted packages
• Administrative or processing charges